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Warranty

 

Purchase with confidence from Pickett’s Mill Armory.  At PMA, your satisfaction is our commitment. 

 

1. What does this warranty cover? 

 

Our lifetime warranty covers parts, upper assemblies, and rifles that are referred to as products in our warranty. Any eligible product sold by PMA that becomes defective, will be repaired or replaced at no charge, but will be subject to the conditions of our lifetime warranty. If the products cannot be repaired or replaced, we will offer you a similar item at no charge, which is to be solely determined by PMA. This warranty covers the products against manufacturer’s defects only. It does not cover the replacement or refinishing of parts that are subject to normal wear throughout the lifespan of the products. This warranty covers the products as originally sold but does not extend to products altered or rebuilt after their original purchase, or products used other than for their legal intended purposes. It does not apply to scopes or accessories attached to the products when purchased. 

 

2. What does this warranty not cover? 

 

This warranty does not cover any product which was damaged due to misuse, abuse, neglect, carelessness, accident, alteration, or modification to the product. The warranty does not cover lost or stolen products. The warranty does not cover consequential damages. 

 

3. Who is covered? 

 

The warranty applies to only the original purchaser, proof of purchase is required for any product that is covered under our lifetime warranty. 

 

4. How to contact us? 

 

Email us at info@pmarmory.com 

 

More Information… 

 

Alterations & Modifications 

 

Altering and/or modifying parts is dangerous and will void the warranty. 

 

 

Barrel Information 

 

 

 Accuracy is dependent on multiple factors including bullet weight, powder load, rifling twist, rifling lands, operator technique, etc. Due to all the above factors we cannot guarantee accuracy, and it is not covered by this warranty. In addition, using reloaded ammunition and steel case will void the warranty. Modifying the chamber or barrels voids the warranty. This includes re-reaming of the chamber, re-turning the barrel, and/or re-threading the barrel for attachments. 

 

 

Shipping 

 

PMA will pay for the return shipping costs for products returned for repair or replacement within 30 days of the date we originally shipped the item. After the 30 period has past, the customer will be responsible for return shipping costs – insured shipping is recommended.  PMA will pay for the insured freight back to the customer or the customer’s dealer if the products are defective. If the products are not defective, the customer is liable for return freight to his residence or his dealer. If a part or upper assembly is repaired or replaced, the products may be returned directly to the customer if it was sent from the customer’s address. If a rifle is returned, the customer must take delivery from a licensed FFL dealer. The customer may have additional transfer fees if the gun must be replaced and resent to a dealer. PMA will reimburse the initial transfer fee for guns returned within 30 days of its original shipment date, provided that a receipt for the transfer amount is provided to PMA. Please note that PMA does not ship with a signature required; the customer must call PMA to express his/her intent for the signature requirement. PMA is not responsible for lost or stolen packages. 

 

NOTE: PMA CANNOT BE HELD RESPONSIBLE FOR DAMAGE TO OUR PRODUCTS BY THE CUSTOMER OR A THIRD PARTY DURING THE INSTALLATION / REMOVAL OF ACCESSORIES, ASSEMBLY OF KITS OR THE APPLICATION OF COATINGS. ANY MODIFICATION OR DISASSEMBLY OF OUR PRODUCTS DONE BY THE CUSTOMER OR A THIRD PARTY WITHOUT FIRST CONTACTING THE TECHNICAL SUPPORT DEPARTMENT OF PMA MAY VOID PUBLISHED WARRANTY. PMA’ LIABILITY FOR BREACH OF ANY WARRANTY SHALL BE LIMITED TO REPLACING OR REPAIRING THE NONPERFORMING OR DEFECTIVE GOODS (TO BE DETERMINED AT OUR DISCRETION). WE SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES, DIRECT, INCIDENTAL OR CONSEQUENTIAL. 

 

*Exceptions include Used Products or scratch and dent products. This warranty applies to new products sold after January 1st, 2016. PMA shall make the final determination for any exceptions to this warranty.